Ecommerce FAQ
Is the site available 24-7?
Yes, the site is available 24-7. You can search, purchase, or view account information at your leisure, day or night.
What exactly will ecommerce be providing to our customers?
In addition to placing orders the customers can review open orders, look at order history, email or print an invoice copy, request a POD or request to add a Ship-to.
Why can?t I see pricing?
Only registered customers who are logged in can view pricing.
How do I create an online account?
Please navigate to our registration page to create an account. You must have an EECO credit account in order to register for an account. Once you enter your account number you can complete the account registration form.
How do I apply for an EECO credit account?
You can complete the credit application on our log-in page.
How can I contact Customer Service?
You can call customer service at 1-833-277-3326 or you can send an email to ecommercesupport@eeco-net.com.
Will the ecommerce site show real time inventory quantities? If so, is this inventory pulled from a local branch or a central warehouse location?
Yes product availability will display real time when there is product available. When a customer logs in they will be linked to their home warehouse. The primary availability will be displayed for that warehouse although they will be able to see what is available in all of our locations ? with some regional APR restrictions enforced.
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- Take advantage of faster ordering options
- Create and maintain custom product groups
- View your customized account information
- Track your order status and your order history
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